Privacy Policy

Privacy Policy
Last Updated: [07 May 2025]

At SORCHAIN, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, services, or communication platforms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, WhatsApp/WeChat contact details, business name, shipping address, billing address.

  • Business Data: Product sourcing requirements, order history, payment status, communication records.

  • Technical Data: IP address, browser type, device information, visit duration, page views (via cookies and analytics tools).

  • Communication Data: Any messages or emails sent to our team (e.g., inquiries, support requests).

2. How We Use Your Information

We use your information to:

  • Respond to product or service inquiries

  • Connect buyers with appropriate suppliers

  • Process and manage B2B sourcing requests

  • Improve user experience on our website

  • Send important updates, offers, or service-related communications

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share limited data with:

  • Verified suppliers or logistics partners for sourcing needs

  • Payment gateway or billing partners (if applicable)

  • Legal or regulatory bodies if required under law

4. Cookies & Tracking

Our website may use cookies or third-party analytics tools (e.g., Google Analytics, LinkedIn Insight Tag) to understand visitor behavior and improve our services. You can disable cookies via your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no system is 100% secure.

6. International Transfers

Since we work globally, your data may be transferred to and processed in countries outside your jurisdiction, including China, India, the USA, and the EU.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain data processing

  • Withdraw consent for marketing communications

You can exercise these rights by contacting us at:
📧 inquiry@sorchain.com
📞 WhatsApp: +91 9023661945
📱 WeChat: +44 7532 780128 / +86 1560 224 8681

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

SORCHAIN reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised date.